Most cold chain operators in the UAE put “HACCP-certified” on a homepage badge and leave it there. This page goes further: what HACCP and ISO 22000 actually cover, how they differ, and the specific practices — temperature logging, trained drivers, sanitised vehicles, full documentation — we run on every chilled and frozen booking.
HACCP-based
Every trip
Cold-chain trained
Range
Search the top chiller and freezer transport providers in the UAE and you’ll find the same pattern: “HACCP-certified” sits on almost every homepage, usually as a small badge next to the logo, with no further explanation. It’s rarely wrong — but it’s rarely explained either, which makes it hard for a buyer running due diligence to tell a real, documented process from a line of marketing copy.
This page is the deeper version. It sets out what HACCP and ISO 22000 actually mean, how the two relate to each other, and — most importantly — the specific operating practices behind our own cold chain: how vans are pre-cooled, how drivers are briefed, what gets logged on every trip, and what documentation you can ask for when a compliance-driven procurement process needs proof, not a badge.
Hospitals, hotel groups, supermarket chains and pharmaceutical distributors increasingly require documented proof of cold chain integrity from their logistics suppliers, not a verbal assurance. That means a real temperature record per trip, a defined process for what happens if a reading drifts out of range, and a driver who has actually been briefed on cold chain handling — not just a van with a working compressor.
| Question | HACCP | ISO 22000 |
|---|---|---|
| What is it? | A method for identifying food-safety hazards and the critical points in a process where they must be controlled. | An internationally recognised Food Safety Management System (FSMS) standard, built around HACCP principles. |
| Scope | Specific hazards and control points — e.g. loading temperature, transit temperature, unloading. | The whole management system: documentation, staff training, supplier control, monitoring, continual improvement. |
| Is it a certificate? | Can be a self-assessed plan or third-party audited, depending on the scheme. | A certifiable standard — a business can be formally audited and certified against it. |
| Best analogy | The checklist of what could go wrong and where. | The management system that makes sure the checklist is actually followed, every time. |
| What it means for cold chain transport | Confirms the critical control points in a delivery — pre-cooling, loading, transit, unloading — are identified and monitored. | Confirms those controls sit inside a documented, auditable system across the whole operation, not just one delivery. |
Our process
Every van or truck reaches its set temperature before it arrives to load — not after it leaves.
A record of the cold chain from pickup to delivery, provided as standard on every booking.
Briefed on minimising door-open time, correct loading order and what to do if a reading drifts.
Cold-body interiors cleaned between bookings, particularly important for food and pharma cargo.
Every trip tracked in real time, giving a verifiable record of route and timing alongside temperature.
Temperature logs and trip records available for your own supplier-compliance file.
Book compliant transport
0°C → +8°C
−18°C → −22°C
Tall Loads
Who this matters most for
If your own customers or regulators expect documented proof of cold chain integrity, this is the standard we work to.
FAQ
HACCP (Hazard Analysis and Critical Control Points) is a method for identifying specific food-safety hazards and the critical points in a process — like loading, transit and unloading — where they must be controlled. ISO 22000 is a broader, internationally recognised Food Safety Management System standard that incorporates HACCP principles inside a full management system covering documentation, staff training, supplier control and continual improvement. In short: HACCP is a method; ISO 22000 is a certifiable management system built around it.
Yes. Any business transporting chilled or frozen food, pharmaceuticals or other temperature-sensitive goods in the UAE should operate to HACCP principles — identifying the critical control points in a delivery and monitoring temperature at each one, with records kept to prove it.
Every booking includes a temperature log covering the trip, so you have evidence the cold chain held from pickup to delivery. This is provided as standard, not as a paid add-on
Food and beverage distributors, pharmaceutical and healthcare logistics, hospitality and catering, supermarkets and FMCG, and any business supplying regulated buyers that require documented proof of cold chain integrity as part of their own compliance file
Yes. Drivers are briefed on cold chain handling — minimising door-open time, correct loading sequence and what to do if a temperature deviation is flagged — on every dispatch
Compliance-driven booking?
Temperature logs, trip records and driver-training confirmation are available for your supplier file on request.
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